Terms

&

Conditions

This website is the property of Music for Galway, registered company number 115440. All material on this website is copyright to Music for Galway, and may not be reproduced without permission.

 

WEBSITE INFORMATION

This website and the information on it have been produced with the best interests of our customers in mind. However, we cannot be held responsible for the accuracy of the information provided.

 

PAYMENT

We accept payment online through Stripe. Your payment is processed via a fully authorised Payment Service which ensures that all your information remains totally confidential. In fact, we never see any of the card numbers ourselves. Payment is taken as you place your order and if the payment is not authorised successfully, your order will not be processed. Please check that you receive a confirmation of your order.

 

ORDER CONFIRMATION

Once you place your order, you will receive an automatic email from [email protected] called Your ticket from Music for Galway. This will contain details of the event along with a QR code required for check in at the door.

 

PRICE

Your payment is taken as you place your order so you will always be charged at the rate advertised at the point of ordering. Products may be withdrawn for sale from this website at any stage without prior notification. We also reserve the right to amend prices of products without prior notification. All prices on this website are in Euro, and that is what will be debited from your account. If you are purchasing using a non-Euro credit card, the relevant exchange rate is applied by your bank and not by Music for Galway.

 

HANDLING FEE

Transaction charges for online ticket transactions are levied and received by Stripe, NOT by Music for Galway. We regret that such fees exist but unfortunately they are necessary to provide an online booking facility.

 

HELPDESK

Music for Galway provides all services on a best effort basis. Should you have any issues with booking or streaming any of our concerts, please contact us with a short description of your problem at [email protected] We will contact you and provide you with support. While making every effort to provide support, we accept no responsibility for any technical difficulties on the side of the customer, whether it be due to limitations of your own technology or broadband capacity.

 

CANCELLATION

Music for Galway reserves the right not to accept or to cancel any order once accepted, without penalty. All tickets are non-refundable.

 

PRIVACY POLICY

Music for Galway respects your privacy as a visitor to this website. We recognise your need for us to explain what data we collect, how we collect it and what we do with this data. We will abide by the various data protection laws and adhere to the latest General Data Protection Regulation. We will collect personal data such as name, address, email address, telephone numbers etc. if required to fulfil your order. We will only contact you if (a) there is a problem or issue with your order, or (b) you have agreed to be sent marketing collateral. We will also collect non-personal data which we will ordinarily use for statistical purposes. These details are used for a number of purposes including administering the site, analysing trends and gathering statistics. This is to help us better understand customer patterns and to help us serve our customer needs on this website in the future. Examples of this non-personal data include browser details, demographic data and statistics. Data will be collected by monitoring Internet Protocol (IP) Addresses. This gives us details about your Internet Service Provider, and not you as an individual. As with many online businesses, we may also use an external statistics provider to analyse trends on this website (such as Google Analytics).

 

MAILING LIST

You will be given the option to subscribe to our mailing list where we may contact you for marketing purposes. We will never pass these details on to any external third party, unless we have specific permission from you to do so. You may opt-in or opt-out of our mailing list at any time.

 

EXTERNAL LINKS

Where you leave our website via a hyperlink to a different website, we cannot be held responsible for the contents of the external website.

 

NON-PERSONAL DATA USAGE

We may use non-personal data (such as statistics and demographics) when giving information on the website as a whole, for example to prospective advertisers.

 

CHANGE OF PRIVACY POLICY If our privacy policy changes, we will amend this website and privacy policy accordingly.

 

YOUR FEEDBACK

To help us improve our Terms & Conditions including privacy policies, please give us your feedback. You can email us on [email protected]

 

THESE TERMS & CONDITIONS MAY CHANGE

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions whenever you purchase products from us or use our Web Site.

 

THESE TERMS AND CONDITIONS DO NOT AFFECT YOUR STATUTORY RIGHTS AS A CONSUMER.